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Identify the Processes that Matter

In a nutshell, good information management comes down to: 1) Identifying the processes that matter 2) Identifying the information to be tracked 3) Identifying the simplest system to do the job. Even though the above does not seem difficult, we usually find people skip #1 and #2 and this usually leads to poor outcomes! In this

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Information Management or Information Technology?

We often use these terms interchangeably, but they represent very different functions.

Information Technology (IT) deals with the hardware, the software, and networking, while Information Management (IM) deals with the collection and delivery of information when, where, and how it's needed.

TSG specializes in Information Management and developing simple software solutions (TrakPointe) that support improved efficiency.

Read about our IM practice areas.

Simplicity and Efficiency for your Business Operations

Back office processes are critical to bank performance. We developed TrakPointe in concert with community bankers specifically to simplify time-consuming processes such as loan pipeline management, vendor and contract management, audit issue correction tracking, asset management and more.

If you still are using Microsoft Excel to track your critical tasks, you owe it to your staff to spend just a few minutes learning about the future of task tracking in community banking.

Ready for a 4.2 minute introduction?

Social Media and LinkedIn for Community Bankers

LinkedIn and social media are game-changing technologies in business development and customer interaction.

TSG has developed programs tailored specifically for community banking and small organizations.

If you aren't using these tools, spend 20 minutes with us and learn why it's important to have parity with your competitors and how you can get there quickly.

Find out how you can.

Speaker. . . The Social Web and Technology

The Internet has changed fundamentally the way consumers learn about brands and products.

TSG's CEO, Robert Hess, is a Senior Fellow at the Center for the Digital Future at USC's Annenberg School of Communication.

The Center is in it's 11th year of studying how people use the Internet.

Robert is available to speak about the Center's research at your next client event.

Contact Robert. . .

Services and Product List

Internal process improvement

Information Management

Virtual CIO/CTO service

Information Technology Planning

Task tracking software solutions

LinkedIn Training for Community Bankers

Social Media Bootcamp for Presidents/CEOs

TSG Principals

  • Prem C. Sundaram MA, MBA

    Prem is President of TSG Inc. and leads the TSG and TrakPointe™ software development and client deployment teams.

    More about Prem
  • Robert W. Hess MA, MBA

    Robert is CEO of TSG Inc. and leads TSG and TrakPointe's™ marketing and strategic partner programs.

    More about Robert

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