Quick Insight Blog
With the price of technology declining, and the capabilities expanding, the promise of technology continues to drive many innovation and cost reduction inititatives, such as remote deposit capture. Just stepping onto the adoption curve is mobile banking.
With this proliferation of technology, however, comes the need for increasing management and oversight. A strategic IT asset requires the same careful planning and optimization as your other banking business units. The advent of Web 2.0 technologies and the new wave of Microsoft Vista desktop and server software mean that the need for critical benefit-oriented strategic planning is greater now than ever. Typically, however, IT management falls to the CFO who is rarely is fortunate enough to be a IT expert.
To respond to this need TSG offers four very specific IT services to complement your existing IT technical support.
Virtual CIO - IT Planning and Management
Most community banks typically cannot afford permanent IT staffs and they often rely on external IT contract staff to take care of their day-to-day IT needs. This is an economical solution but it can result in a “translation” gap between the business needs of the bank and the contract IT staff.
Server Backup and Documentation
Virtual server image backup solutions and server documentation services to meet your IT continuity planning needs
IT Help Desk Tracking
Too often the needs of users get lost. Literally. Put in place a tracking system to manage how your IT is delivering on users needs.